[Resolved]  Reliance Communications — Network issue and issue regarding converting my network from postpaid to prepaid

Address:Mumbai City, Maharashtra, 400097
Website:www.rcom.co.in/Rcom/personal/home/index.html

I have lots of complaint with Reliance Network one is the network that they promise is not at all there in the market and the service of the customer care and mobile store is the worst i can say you i have already register many complaints but no action has been taken from Reliance Communication Management And the one is that I have submitted my documents in om enterprises malad east on 23rd December 2015 and also deposited Rs.430 where my oustanding was 383 Rs. only I have deposited extra as there should be no problem for converting my network from postpaid to prepaid but inspite on other day when i have it has not be converted then i have visited the gallery then she told me that there is outstanding of rs 50 so i deposited rs she told now it will done it has not yet done then after that yesterday only i have visited the gallery then she told sir now still 10 rs is outstanding please deposit that it will surely converted to prepaid i asure you then today the gallery was not open till 12.30 pm then i had a no of Om Enterprises Mobile Store Thats [protected] i have call them no of time she told me sir please wait it will be done today then after sometime i call them then she is telling me sir your documents has been misplaced by us sorry sir we request you to submit the documents again and now there will be no problem she tells me Now i dont understand what to do next its just waste of my precious time and money thats all Regards Alok Mehta [protected] [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Alok,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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