[Resolved]  Reliance Communications — Network issue

Address:

Mumbai City, Maharashtra, 400 064

I wish to complain about the mobile network connection for Relationship No. [protected]. No. Of Services provided: 07 and to your knowledge in all 7 mobile numbers provided by you we are facing the network issue. It is very unfortunate to write this letter of complaint against your service of mobile connection but we have left with no option. Following are the Mobile numbers in which we are facing the network issue: 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] 6. [protected] 7. [protected] I would like to inform you that we have Corporate Mobile connections in our office and since last 6 – 8 months we are facing network issue. We have registered the complaint several times regarding the same but no action has been taken yet. I would also like to inform you that on 6th November, 2015 we registered the complaint and one of your executive told us that the problem will be resolved within 72 hours of the call. But unfortunately the issue still persists. We are into service oriented industry and we have to deal with the customers every minute. But because of the network issue we are unable to provide services to our customers on timely basis. This is really disappointing that the esteemed company like you is not responding and not resolving the issue as desired. We regret to inform you that We are not getting any proper service from you regarding the same and we are suffering as we are not able to receive or send messages or incoming and outgoing calls to any of our customers. I suggest kindly send your service engineer to our below mentioned office address to resolve the issue at the earliest. Please look into this matter and resolve the issue as early as possible. In anticipation of positive reply... VEENA BANGERA [protected]/502 DHARA PETROCHEMICALS PVT LTD MALAD