[Resolved]  Reliance Communications — network issue

Address:Kamrup Metropolitan, Assam, 781022

Dear sir / madam
This is to bring into your notice i have been using one reliance post paid connection bearing msisdn [protected] since 2.6 yrs. Since i have migrated the connection to post paid from prepaid i have been paying my bills on time every month. But since last 3 months, i m not being able to use the service as i don't have any network during day time while i use to stay in office. And my office location is within 1/2 km from reliance ne circle office. I need my connection to be ok while in office as i have make official calls on daily basis.
Hence i am not paying the due bills as i m not being able to use the service.
So request you to look into the matter and solve the issue asap. And also request you for my bill waiver at least for one month.
Find below my office location for your reference
“swagota envission” ground floor, g. S. Road, sixmile,
Khanapara, (Opp. Directorate of agriculture), guwahati – 781022 (Assam)
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Sep 19, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2017
Reliance Communications Customer Care's response
Dear Atul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

I have recharged 151 rupees on [protected] for per day1gb 3g data but it is running very slow.its download spoeed is 10/15kbps.
when i am on my home network it was fine and the speed was 700/800kbps but before 5/6 days it was very slow.
please help me.
We are karnatak, distict karwar near gokarna, tadadi survey no 1157/b kindly request to reliance company, rcom not paid our tower rent since 4 months, and company not response any qurey so as soon as process tower rent kindly requset too.
We are not access internet and LL phone also Dead.

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