[Resolved] Reliance Communications — network issue in worli

Vaijantim

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400053

Dear sir/madam,

This is to inform you that i am with reliance communication since last 10 years having phone no. [protected]. So i am an esteemed customer of reliance. However, i need to inform you that mobile network is very poor in worli areas since last three months where my office is, so it is difficult to use the phone in the absence of proper network. 198 and *333 phone number of customer care is not working since it is not receiving complains at present and live chat is unavailable. If my complain is not resolved within 48 hours, i am forced to change my service provider.

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Oct 19, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Reliance Communications Customer Care's response Dear Vaijanti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Sep 05, 2017

Reliance Communications Customer Care's response Dear Vaijanti,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no proper response from your end. Hence, request you to share an alternate contact number or a preferable time, so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications