[Resolved] Reliance Communications — Network problem

sangeeta839

from Delhi, Delhi

Address:	Jaipur, Rajasthan, 302015
Website:	reliance communication

Dear Sir,
I have lodged a complaint through your website for network problem of reliance that my connection is not working from 8PM to 8 AM on daily basis.
In reply of this, the problem has solved just for three days and again the same routine is followed.
I could understand that the company is doing this with malafied intention as when the net is working properly for three days then why this could not be continued further.
My customer ID is[protected] and I hope that you will pursue the matter with company to solve the issue or otherwise guide me the proper procedure to deal with the issue as I have paying the money just for nothing .
Thanks
Yours sincerely,
Sangeeta Gupta

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Jun 20, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 12, 2017

Reliance Communications Customer Care's response Dear Sangeeta,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 13, 2017

Reliance Communications Customer Care's response Dear Sangeeta,

Our customer service team is still working on the concerns shared by you. However, we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications