[Resolved]  Reliance Communications — Network problem

Address:Indore, Madhya Pradesh, 452001

I purchased new postpaid no
[protected] sim card at indore, madhyapradesh on 08.07.2017 but i can't able to use outgoing & incoming call during bad network, i was also complaint to reliance custumecare and company not giving solutions. I have also using other network operates to same place, here other network operaters are providing good network services but only reliance are not focus his network.

Pls help.
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Aug 25, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2017
Reliance Communications Customer Care's response
Dear Yogesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 13, 2017
Reliance Communications Customer Care's response
Dear Yogesh,

We couldn’t reach you on the number you provided. If you need assistance with your concern please share an alternate number.

Regards,
Reliance Communications
Verified Support
Jul 24, 2017
Reliance Communications Customer Care's response
Dear Yogesh,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications
Complaint comments 

Comments

I apply to suspend this mobile no., but upto this time it is not suspended.
As per they request, i put full payment and attach with complain request but after that they not terminate this mobile no.[protected] . i talk with customer care they say there is no any request for terminate this number.Please help to resolve this issue.

Reliance Communications Customer Care's response, Jul 13, 2017
Verified Support
Dear Pankaj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
issue resolved.

Thank You.
Pankaj

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