[Resolved]  Reliance Communications — network related and erroneous customer service

Address:Mumbai City, Maharashtra

My Reliance Number is [protected]. I am facing a huge network issues in my locality (Sindhi Society, Chembur) from past 9 days. Every time I try to make a call, there appears a beep sound and the call gets disconnected. I was trying to lodge complaint to the customer care but in return I was getting a reply they will not lodge a complaint as its not a valid complaint. Finally after 3 days I was able to lodge one complaint. Complaint ID:[protected]. This morning they gave me a call saying your complaint is forwarded to other dept., and when I am trying to confirm calling on the customer care, they say your complaint is resolved. Am shocked to hear that and still continue to face the problem. I am a professional and currently because of being out of contacts with my clients, I am loosing out ample of revenue. Kindly sort this out. Regards, Kunal Gurnani [protected]@yahoo.in
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information