[Resolved] Reliance Communications — network related and erroneous customer service | |||
My Reliance Number is [protected]. I am facing a huge network issues in my locality (Sindhi Society, Chembur) from past 9 days. Every time I try to make a call, there appears a beep sound and the call gets disconnected. I was trying to lodge complaint to the customer care but in return I was getting a reply they will not lodge a complaint as its not a valid complaint. Finally after 3 days I was able to lodge one complaint. Complaint ID:[protected]. This morning they gave me a call saying your complaint is forwarded to other dept., and when I am trying to confirm calling on the customer care, they say your complaint is resolved. Am shocked to hear that and still continue to face the problem. I am a professional and currently because of being out of contacts with my clients, I am loosing out ample of revenue. Kindly sort this out. Regards, Kunal Gurnani [protected]@yahoo.in Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications