[Resolved] Reliance Communications — New broadband connection | |||||
Its regarding the attached application acknowledgment for a new connection, i have signed the application on 18th july, and your guys promised to provide the connection in 2 or 3 days, but unfortunately there is no response from your end (Only cable was laid in a week time) finally last saturday 9th july one guy came and told there was no modem available that’s why the delay, but i told him i have the modem and router we can use that, but he refused to give connection since he don’t know to configure the router I have tried the sales guy balu and your team leader having the mobile number [protected] several times they never picked the call It is very surprising me getting this type of service from reliance Can you pl. Reverse my amount as soon as possible so that i will proceed with other service provider Sorry for any inconvenience from my end Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
my contact number is [protected]
Reply
Dear Emmanuel,
We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!
Regards,
Reliance Communications
We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!
Regards,
Reliance Communications
Dear Emmanuel,
We are glad that you wish to join the Reliance family however we are equally sad to inform that currently our services are not available at your location. We will intimate you in time as and when its available. Thank you.
Regards,
Reliance Communications
We are glad that you wish to join the Reliance family however we are equally sad to inform that currently our services are not available at your location. We will intimate you in time as and when its available. Thank you.
Regards,
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709