[Resolved]  Reliance Communications — No 3G signals available, told to wait for 120 days - are you kidding?

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I have been using Reliance 3G dongle for last 5 years and have been paying around 1100 rs monthly. From last two weeks, I was not able to get 3G signals in my area. I have been complaining about this from last week to customer care, I had to call so many times just to highlight this issue. Now, after so many days, I am told that it would take around 120 days to resolve this issue. I am staying in the NCR region. I am shocked to hear such a response from reliance. How could you expect a customer to wait for 120 days. Moreover, the customer care response was so poor, they even don't dared to inform me about the situation. I had to call them to get an update on the issue. In fact one of the executive told me to switch to another service operator. God save people from such fraud companies.
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2015
Reliance Communications Customer Care's response
Dear Sarbjit,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22892
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information