[Resolved]  Reliance Communications — No-activation of internet connection

This is to bring to your notice that I have applied for the broadband connection on March 17th 2016 on the assurance of the sales executive that it would be activated within 24 hrs. When it didn't activate within 48 hrs, I tried to contact them and they said the application is in processing. I spoke to Customer Care Executive Mr. Yogesh (), he gave me all the reasons and assured me that it would be done on by 2:30 pm on 21 March 2016, failing to get the connection, I again contacted him, he assured me that it would get activated by 22 March 2016 and then again on 22 March he re-assured that it will be activated by March 25th. Today it is March 28th and there is no communication yet, I am really very disappointed with the service and it hampered my official work.

My connection details are as under:


1.CAF no:[protected]
2.Subscriber ID/s :\n 1) POTS-[protected]\n 2) DIA[protected]
3.Services Opted:Landline and Broadband
4.RatePlan:WCCI749T and WCCI749T

I would like to escalate this issue so that my connection should be activated with immediate effect and the one who are making false promises should be punished.

Thanks
Khalid