[Resolved]  Reliance Communications — No connection operational since Jan 2017

Address:

New Delhi, Delhi, 110092

My subscriber I'd is[protected] which I took almost a year back. Since the time I have taken this connection this phone line and broadband keeps unoperational for at least 10-15 days a month. I have to complaint several time o rectify the same. I have been paying all the bills continuously but since Jan 2017 no connection is there on this I'd . The consumer executives keep on calling me to pay the bill which I refused and insisted them to rectify my broadband and phone connection but nothing was done. I asked them to rectify my complaint first and then I will pay the bill amount of 450₹ which was agreed after a waiver by the company. But my line was never resumed till date even after assuring that this will be done an hours time. Now I have been sent a notice to pay 1482₹ or legal action. I should be explained who is at fault and why should I pay the bill when I have not received the services by the company. Please see to my complaint and advice
Namrata frazear james
[protected]