[Resolved]  Reliance Communications — No internet at all. Wrong plan given by reliance.

Address:411044

This is jitendra kumar.

Reliance number [protected]
Relationship number[protected]

I was truly unlimited plan customer of reliance for last 2 years.
After changing to 4g, i started getting sms on my mobile that, 50% quota is finished, 90% quota is finished, etc etc.
And now there is no internet at all.
Problem is that, for 4g there is no any plan in which we get unlimited. They changed my plan to 5gb without any prior information. And after 5gb was finished in 1 week, i have to sit without internet for next 3 weeks till they will start internet in next month.

What is this crap?

Can't reliance give a normal internet for whole month. I have no any other option rather then to stop using reliance internet.
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Oct 2, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2016
Reliance Communications Customer Care's response
Dear Jitendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Aug 30, 2016
Reliance Communications Customer Care's response
Dear Jitendra,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
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Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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