[Resolved]  Reliance Communications — No network in the sim after mnp

Address:Patna, Bihar, 800001

Dear sir / madam,

I had applied for mnp on 19th july, 2016. My mnp was successful on 24th july, 2016. After insertion of new sim provided to me from your web outlet, no network was fetched. I visited your outlet again and they provided me a new sim card and assured me that my problem will be solved in two days. But after two my problem still persists. Then they launched an fed complaint regarding this. My fed escalation number is 2083651 which was registered on 29th july, 2016. Still after 3 days when complaint was registered my problem is still persisting.

Consumer details:
1 mobile no : [protected].
2 first sim number :[protected]
3 second sim number :[protected]
4 mnp applied at : 7th floor, kashi place, new dakbunglow crossing,
Dak bunglow road, patna - 800001

Kindly look into the matter and get it sorted as soon as possible. As it was my working number. Hoping for your positive response.


Thanks and regards,
Mukesh kunal
+91-[protected]
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Jun 3, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Reliance Communications Customer Care's response
Dear Mukesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 17, 2016
Updated by Kunal Sanidhya
Dear Sir / Madam,
I got a call from your team nearly one week back, They asked the details and issue concerning me, but they never came up with any solution or any guidelines to the concerned department or persons. Its nearly one month now, but sorry to say my problem is still persisting. I am unable to use my number till yet.

Kindly do the needful as soon as possible.

Thanks and Regards,
Mukesh Kunal
+91-[protected]
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