[Resolved]  Reliance Communications — No outgoing calls

Address:Hyderabad, Andhra Pradesh, 500013

I migrated to postpaid from prepaid of [protected], I am getting incoming calls, data and can send text msgs. But no out going. I called around 120 times to customer care from my alternate number [protected]. Each time IVRS says connecting to customer support executives and will say thank u for calling reliance n call gets disconnected, without out going why should I pay for reliance monthly rental. I have called to several numbers on this website available but no number is working or no one respond to the numbers provide on their own website.

Please provide me solution ASAP.

Regards
Eunice
[protected]
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May 27, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2017
Reliance Communications Customer Care's response
Dear Vijay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Apr 25, 2017
Reliance Communications Customer Care's response
Dear Vijay,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
Complaint comments 

Comments

HELLO

My number is [protected] not working last 4 month only incomimg available for this number.
I am getting incoming calls only no text msg go.i was complaint many time in costumer care and i also change my sim with store.i want to port my number but without out going why should Iport this number .
pls help me for this matter as soon as possible my email id [protected]@yahoo.co, in
alternate number [protected].

Thanks regard.

vishal nagrath.
zero

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