Reliance Communications — no service

I have lodged a complaint in this forum on 8th sep.2017. Below is a copy of that complaint.
"i have a reliance mobile connection with number [protected]. For the past many months, i have been experiencing non connectivity for days together. On the few days i am connected, the connection lasts only for a few hours and that too not continuously. The person at the retail outlet suggested that i switch over to another service provider using number portability. This problem is not unique to me. Other reliance users also agree with me that the service is very poor and intermittent."
Till date i have not received any response. Because there is no service on this number, any attempt to reach me may have been impossible. So i am now providing an alternate number to contact me, which is [protected]. I hope the problem is resolved immediately failing which i may have to take up the matter with the trai.
Thank you.
Jagan mohanan.