[Resolved] Reliance Communications — NO service from RCOM

ktnag

from Bengaluru, Karnataka

Address:

560037

Its has been more than 2 months I have raised request with RCOM customer care and no action taken simply no reply and nothing
not able to use service from 2 months
RCOM 4G
Dear Sir,

I have informed you via online live support and email and on your website.
Unfortunately your customer service is rude and no help or reply received for my repeated emails
I have taken connecting just 2 months ago that time it has been told 4G will works if I buy CDMA WiMax device.

Now I have been asked to buy NEW device again. This is not a accepted way of forcing customer to intilay buy some device and now asking again to but 1 more device. Its impossible to buy new device again and again.

Requesting you to take immediate action and fix the 4G upgrade process.
I am 100 sure there are lot o[censored]sers with similar problems.

Also when customer send email to Reliance you should updates for the same

Thnaking you

Yours faithfully

Nagaraja KT
Your Reliance Mobile No. [protected]

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Sep 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2016

Reliance Communications Customer Care's response Dear Nagaraja,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jul 04, 2017

Updated by ktnag Not resolved. bogs company I lost Rs 5000 by taking RCOM connection be carefull do not make mistake in life