[Resolved]  Reliance Communications — NO SIGNAL, HARDLY 2 BARS, refund amount

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	rcom.co.in

KUMAR: Hi
Reliance Live Chat: Connection established.
Reliance Live Chat: Initiating Call, Please Wait.
Reliance Live Chat: Welcome to Reliance Live Chat
Reliance Live Chat: http://www.rcom.co.in
Reliance Live Chat: Connecting... An agent will be with you shortly.
Reliance Live Chat: Welcome to Reliance Live Chat.
PABIR: Good Evening !, May I confirm your number, is it [protected] ?
KUMAR: YES
PABIR: How may I assist you?

KUMAR: no signal bars on my mobile
KUMAR: unable to make calls
KUMAR: i am really mad
PABIR: I apologize for the inconvenience caused to you.

KUMAR: pls refund
KUMAR: as i have rechaged with 501
KUMAR: i am getting annoyed
KUMAR: no issues if you take for one whole month
PABIR: Please be online'
PABIR: May I know from when you are facing this issue ?
KUMAR: i ll better port to Airtel or vodafone
KUMAR: bhai i donno who you are
KUMAR: but i am tired of you guys asking same question
PABIR: Sir I will try my best to resolve your issue
KUMAR: again and again
KUMAR: pls dont
KUMAR: i have paid for 3 months
KUMAR: i am not asking for the current
KUMAR: refund for the furture 2 months
KUMAR: pls
KUMAR: i am tired with this [censored] network
KUMAR: only 2 bars
KUMAR: from evening i cannot make any calls
KUMAR: dhum hora yaar!
KUMAR: understand
PABIR: Sorry sir there is no such option to refund your amount but we will definitely resolve your issue.
KUMAR: why
KUMAR: why should someone be paying for the bad network
KUMAR: you guys are providing
PABIR: Yes I do understand sir
KUMAR: i ll put it in consumerforum
KUMAR: seriosly
PABIR: Let me check the details What I can do for you .
KUMAR: pls
PABIR: Please give me sometime to check.
KUMAR: OK
PABIR: Outgoing and incoming both are not not working ?
KUMAR: yaar pls
KUMAR: dont make me further frustated
KUMAR: i told you i am really mad
KUMAR: nothing is working
KUMAR: check my call log
KUMAR: after 5 pm
PABIR: Okay Sir
KUMAR: better to port to vodafone
KUMAR: or airtel
KUMAR: ??
PABIR: Please be online sir
KUMAR: OK
PABIR: Thank you for being online.

KUMAR: ya
PABIR: You are using 4G compatible handset ?
KUMAR: ofcourse sir!
PABIR: May I know your handset name ?
KUMAR: samsung J5 2016
PABIR: put 4G SIM in the Primary/ 1st Slot.
KUMAR: mere bhai
KUMAR: i have tried all the possible ways
KUMAR: pls for god sake
KUMAR: dont you understand me
KUMAR: i have tried all the possible ways
KUMAR: OK
KUMAR: i am making myself CLEAR
PABIR: I will forward your complaint sir
KUMAR: pls dont not do it
PABIR: Please provide me your complete address ?
KUMAR: i just want a refund
KUMAR: ok;
KUMAR: my complaint has be forwarded many times in the past
PABIR: Sorry to inform you sir refund is not possible I will resolve your network issue give us last chance sir. I will try my best to resolve it.
KUMAR: baba!
KUMAR: pls understand me
KUMAR: i told you i have
KUMAR: tried in all the possible ways
KUMAR: SO PLS
KUMAR: KINDLY
KUMAR: I AM NOT ASKING FOR CURRENT MONTH
KUMAR: I AM ASKING FOR THE FURTURE 2 MONTHS
KUMAR: i will copy the entire log and put in the consumerforum
PABIR: I wish I could help you but our system does not allow to do this
KUMAR: for sure
KUMAR: when other network providers can do it
KUMAR: why cant you guys do it
KUMAR: talk to you managers
KUMAR: or do something
KUMAR: either provide solid signal
KUMAR: or refund
KUMAR: hello
KUMAR: ??
PABIR: Yes
KUMAR: is someone listening
KUMAR: talk to someone who can do it
KUMAR: tell them why people are frustated
PABIR: I have already confirmed from my senior regarrding this issue sir
KUMAR: am i getting the refund or not
KUMAR: yes or no
PABIR: Nos ir
KUMAR: fine
KUMAR: entire log copied
KUMAR: thanks
KUMAR: thanks for the wonderful services
PABIR: Are you online?
PABIR: Are you online?
KUMAR: ya
KUMAR: tell me
PABIR: let me forward your comlaint sir Sure this time your issue will be resolved.
KUMAR: i dont want
KUMAR: i really dont want
KUMAR: your services
KUMAR: not really interested
KUMAR: i already spoke to the rcom dealer
KUMAR: called 198 serveral times
KUMAR: pls yaar!
PABIR: Then what can I do for you sir ?
KUMAR: refund
PABIR: Yes your asking for refund which is not possible our system does not allow to take complaint for refund.
KUMAR: SIGNAL OR REFUND
PABIR: And if there is no option how will I forward your complaint.
PABIR: Yes for Signal just give us 3 more days.
PABIR: With in 3 days we will resolve your issue sir
KUMAR: not at all required
KUMAR: not interested
KUMAR: why you cant do it all these days
KUMAR: you expect me you guys do miracle in 3 days
KUMAR: why am i fighting
KUMAR: provide the right service
KUMAR: or refund
KUMAR: even or PM Modi sir is saying the same thing
PABIR: Your last complaint has resgistered on 23th of dec.
KUMAR: the problem should have resolved by 26 then
KUMAR: 26 DEc then
PABIR: Once I will forward you complaint definitely your issue will be resolved
KUMAR: 26 DEC my problem should have resloved by then
KUMAR: chalo enough of arugument