Reliance Communications — no signal in my reliance (hp circle) number since the beginning of october 2017

I am writing to you in respect of non-working/ no signal in my prepaid reliance number. I am receiving sometimes intermittent and most of the day completely no signal since the beginning of the month of october, 2017.

I have tried calling to reliance customer care but i always hear the message as "due to emergency situations, the services have been stopped". Moreover, i have visited reliance store outlets but the stores have shut down few months back. I have also approached the local dealers of reliance products, they also proved helpless in this regard.

Due to this problem, i am facing lots of difficulties in terms of financial transactions, day to day services etc. Since the beginning of this month.
Kindly, resolve the matter at the earliest as it is causing me a great loss already.