[Resolved]  Reliance Communications — No terminated without my request b ut on someone else request

Address:Lucknow, Uttar Pradesh

My no [protected] was terminated without any reasons while that was being used and lastly recharged with roaming pack in the month of April 15 and later was kept because of non availability of any good CDMA handset. Please arrange for release of same ASAP. then thet replied.. We have gone through your e-mail dated August 11, 2015 for your Reliance number [protected] and regret the inconvenience caused. As per details checked in our system, termination request of your Reliance number [protected] was registered with us by Deepti Retailer. We would request you to contact with above mentioned retailer. However, you can take new Reliance number. If you wish to use new number, we request you to visit nearest Reliance Mobile Store along with valid proof of address and identity. Further, if you have any concern, kindly write to us. Thank you for contacting Reliance. Warm Regards, Jagjyot Singh then i asked them how can some one else get terminated no of someone else name...no one can bye this argument that no in my name was terminated on some one else name...so please arrange for reissue of my no asap but they are not replying same...
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Nov 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2015
Reliance Communications Customer Care's response
Dear AmritRaj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Aug 24, 2015
Reliance Communications Customer Care's response
Dear AmritRaj,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
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