[Resolved]  Reliance Communications — Non closure of Reliance Wifi number after so many calls to customer care & full paid payment

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html

Dear Sir

I had used Reliance Wifi no.[protected] & in July 2016 I tried to close this Wifi number.
I had the discussion with customer care & they told me that The wifi number will be close as soon I will go to local Reliance customer care centre & pay the payment upto that date
I went to local customer care In Ghaziabad UP ( Add: Maliwara Chowk), they had made my telephonic discussion with a lady (may be some customer care person) & she told me to pay that full final payment & i paid & after that she confimed me about my number closure.

In october I got a call & a mail regarding my non payment of date usage. I confirmed him that already i have closed my number & they said ok
I had a discusion with a person from reliance customer care Mr Nitin soni [protected], & he confimed me the i will not receive any call or mail again.

But the threaten continues & i got a demand notice from Reliance customer regarding my non payment of bill of Rs 2977 in december 2016, & a threatening call to file a case against me
I had a long discussion with her & & atlast again i paid the full money just to not put myself in any legal matter. & even i put back the mail with payment receipt to them & urged them now to close this wifi number

But what again I got a call in january 2016 from customer care about my bill generation fot this month.

Again i cleared him about the closure but the same word continues.
I called on number Ridhima Singal ([protected]) & one male person taken up the call after so many tries. He confirm me that he will help me soon & close my Number & confirmed me that i will get a call from customer care as he has raised a request for closure of my number
But It is been a week I didnot received a call & my bill is generating again. He is not picking up my call

Now It is really tough to handle this because I am paying the money for nothing or for no use.
So need a compliant filed against this
So please help me out

Regards
Sumit Rajpal
Con no. [protected]