[Resolved] Reliance Communications — Non cooperative / illegal / unethical behaviour. | |||||
I am the holder of Reliance No [protected] CDMA post paid plan . On Dt.17.11.2015 Requested call center *222 in night 10.20 pm. Approx. And asked them to activate my ISD ( inter national call dialing ) service. . He said " after three hour it will start . He made quest for the same . " Full night passed . In the morning[protected].00 am again I complained, one lady told me after half an hour it will activate . NO RESULT TILL NIGHT 10.30 PM. . I again complained in night 10.30 pm. And I shocked to hear that the person on phone said " SIR, FIRSTLY YOU PAY MONEY WHICH IS DUE TO YOU, THEN ONLY YOUR REQUEST WILL BE CONSIDERED . " I asked him there is no bill / no demand notice / no t more usages, then for what I should have to pay . Bill generating date is every month 20th, how I get an dream . He played with me and said he is transferring line to other person, and put me on hold for more than 10 minuets. I disconnected and tried again, the other person also said the same things that you pay the due first and then we will activate the request . What is this HITLERSHAHI ? As an provider he has to give me the full service . On whose request Reliance has de-activated my ids services ? I am facing big problem Was this information helpful? | |||||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 19, 2015 Reliance Communications Customer Care's response Dear Narendra, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Nov 24, 2015 Reliance Communications Customer Care's response Dear Narendra, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
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