[Resolved]  Reliance Communications — Non cooperative / illegal / unethical behaviour.

Address:Mumbai City, Maharashtra, 400026
Website:RE

I am the holder of Reliance No [protected] CDMA post paid plan . On Dt.17.11.2015 Requested call center *222 in night 10.20 pm. Approx. And asked them to activate my ISD ( inter national call dialing ) service. . He said " after three hour it will start . He made quest for the same . " Full night passed . In the morning[protected].00 am again I complained, one lady told me after half an hour it will activate . NO RESULT TILL NIGHT 10.30 PM. . I again complained in night 10.30 pm. And I shocked to hear that the person on phone said " SIR, FIRSTLY YOU PAY MONEY WHICH IS DUE TO YOU, THEN ONLY YOUR REQUEST WILL BE CONSIDERED . " I asked him there is no bill / no demand notice / no t more usages, then for what I should have to pay . Bill generating date is every month 20th, how I get an dream . He played with me and said he is transferring line to other person, and put me on hold for more than 10 minuets. I disconnected and tried again, the other person also said the same things that you pay the due first and then we will activate the request . What is this HITLERSHAHI ? As an provider he has to give me the full service . On whose request Reliance has de-activated my ids services ? I am facing big problem
Was this information helpful?
No (0)
Yes (0)
Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2015
Reliance Communications Customer Care's response
Dear Narendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Nov 24, 2015
Reliance Communications Customer Care's response
Dear Narendra,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information