[Resolved]  Reliance Communications — Non delivery of service and non refund of amount.

Address:

Chennai, Tamil Nadu

1) I have bought a reliance netconnect with 3 months advance payment on 18th of Dec 2013 in the post paid scheme. 2) about a month the internet stop working and i started complaining. 3) On 16th of Jan 2014, the customer care tells me that my account is transferred from Post paid to prepaid and the rest of the amount will be given back. 4) till today i have not got the amount back(INR 1400 is still illegally holding by Reliance). About 6 months of contact with reliance, what i have heard from reliance is that they cannot refund the amount. As a matter of fact -I have not requested you to change my connection from postpaid to prepaid. -I have not requested you to stop the service which i have paid already for three months in advance. So i feel it is natural justice to give back my money you illegally holding for more than 6 months(with interest). You can have any internal rules when it comes your firm, but that is not natural justice.. I paid to have the 3 months advance service, and you disconnected the service in one month and changed to prepaid without refunding my amount? what kind of justice is this? Reliance Outlet Complete Address => 100 Feet Bye Pass Road, Velacheri, Chennai - 600042 Name of the Executive (who gave commitment of refund) Ravi(phone number [protected]). Date of Visit or call 18th of Jan. Data card number [protected] { i raised one complaint in consumer complaints in jan: here is the link:https://www.consumercomplaints.inreliance-communications-non-delivery-of-service-c870763