Reliance Communications Complaints & Reviews

My name is Rahul Gupta, I using Relience GSM no. [protected]. i got my rechared with special tariff on 20/6/2014 it was working fine but now from 26/6/2014 it is not working. I have complaint in Relience customer care many times and they proviede me complain no.[protected],[protected] and asked me to wait 24 houres but still not working i am very unsatisfied of there response.
please take care for this.

I want to migrated from my current plan WICM750X (Wimax) to Thunder 699 (WICF699) but reliance communication is not changing it . In my current plan i am paying 800 rs and getting 4GB data with 2MPS speed .However Thunder 699 (WICF699) cost around 750 rs and give unlimited data with 2Mps speed .| I am following up with reliance but they are also not providing the correct details which all plan can be migrated. Getting no proper reply from them

Hi, My name is Mayank Gupta and my phone no is [protected]. For last several days I am having trouble with 3G internet on my prepaid sim. I called the customer care but all they did was to send me GPRS settings. Couple of days later I called again but the customer care person refused to listen to me. He kept on insisiting that issue is fixed. Even when I told him that I am facing the issue he refused to believe me. The a day later I called again and this time a Complaint No[protected] was created. Some days later I got the call and received settings but I am still having trouble, Download speed I am getting is of 2G speed. The internet connectivity is inconsistent.

I am really unhappy because of deduction of balance frequently for some scheme for which i have never requested. Yesterday there was a deduction of Rs 30 from my account balance. Because of these frequent deduction of balance i prefer not to recharge any top up to my sim rather i only use for internet purpose. Please resolve the issue, i want refund of my deducted balance. Mob no: [protected], Odisha circle.

I have been using Reliance Broadband wire line connection since 5 or more years and i can say that i have been on the receiving end of some pretty service during these years. And my present case seems to clearly highlight the Lazy Attitude, Poor Service And Ignorant behaviour of theirs. The case is my Internet stopped working on 19th June 2014 and lodged a complaint regarding the issue on the same date and today is 30th June 2014 but still my connection is not working . The representatives of the Reliance Broadband kept me in the loop for 10 days by saying that they will rectify it by the next day. The people who look after my local circle i.e. Patparganj Reliance Office with persons like Harmeet, Ashu, Sagar and Anil the technician have irritated me to the core by not giving me proper information about my case and actually by not doing a thing to solve my issue. I want my case to rectified as soon as possible And 100% bill waiver for my next bill. To add on my connection was not working in the early June too for 5 days and there is no outage of internet connectivity in my area .Actually in my lane all the other connections are working fine. My complaint ID for 19th June[protected] My complaint ID for 25th June(Highest Authority[protected] Reply ASAP.

my reliance gsm number is [protected] i have recharge[protected] &[protected] with 156 3G NET pack
but i don't get benefit this recharge i talk to customer care they told me that is MY my ac balance cheque *111*1*3# replay you are not valied user it not mention in recharge option show in recharge so please refund my money or give me benefit for this recharge. [protected] net pack not active please chq this problem

Sir, My netconnect+ subscriber number is [protected]. This is to bring to your kind notice my complaint regarding frequent bills being generated & sent across inspite of me having paid advance rentals for my said connection. There is a massive miscommunication between the system, the customer care & the billing dept at your end. To top it all there is no response to the mails under protest. My complaint number registered earlier is[protected]. I had made a payment of Rs 1353, towards advance rental, on the 26th of march. My billing cycle is 27th. But my adv rental payment was not activated & instead of march, it was effected from 26th april. In between I was issued a bill of Rs 1402. I protested & was told to pay Rs 1353 for a period from april 26 to july 26. as 3 months advance rental. I was given a waver of Rs 600 & paid the remaining Rs 753 via online. Now my cycle which is supposed to continue till 26th July, is again effected with another bill for Rs 1353 to be paid before 15th July. Why am I subjected to such frequent mental harassment & made to explain my stand. I kindly request your kind self to either put things straight & correct your billing or pls cancel my connection & relieve me of such double billing. Today again I have contacted customer care & explained my stand. Kindly either convert my connection to prepaid or cancel it alltogether. I am not going to be subjected to such treatment every month. This is really not done by a corporate of your standing & stature. Please help me by providing immediate solution & continue with peace of mind. Thanks -Narayan Narsinghani [protected]

Dear Sir, I am also suffrer of non receipt of refund of balance amount of reliance power IPO purchased during FY2007-08. During the scrutiny of my accounts related to bank and shares, it is noticed that the refund of balance amount of reliance power IPO, sent by refund order no. 1171184 dated 01.02.08 for amount Rs.18565.00 still not credited to my bank account. As per telephonic discussion regarding this issue with karvy Computershare private limited Hyderabad over telephone no.[protected] on dated 28.05.2014 I have sent the scanned copy of original refund voucher sent to me along with IDBI bank account statement (from 01.02.08 to 28.05.2014) duly countersigned by bank and all other necessary details, but i have not received any inpiut from karvy. I have also tried to contact karvy telephonically, but their lines are always busy. I am feeling cheated. please help me. Neeru soni Mob no. [protected] Email id- soni.[protected]@rediffmail.com

On 26th June i had about 200rs in my mobile account.I didn't make any calls that day and no other service is activated on my mobile no.The next morning when i checked my balance, it was only 0.15rs.I tried several times to contact the customer care but they cut the phone before contacting the customer executive.This is the 2nd time that this is hapenning to me.This is so disgusting.This fake company is a thief.Reliance, i[censored] can't provide proper service then just shut this fraud company down. Please just return my 200rs or i'll file a case in Consumer Court. Manoj Garg Reliance Mobile number - [protected]

On 24th-25th June i had about 120rs in my mobile account.I didn't make any calls that day and no other service is activated on my mobile no.The next morning when i tried to call someone.I couldn't call anyone and my phone started beeping when making calls.So i checked my balance and it was only 0.014rs.I tried several times to contact the customer care but they cut the phone before contacting the customer executive.The next day I recharged for 100rs.I didnt make many calls and also a tariff of 20p/min is activated on my number.Until yesterday there were around 70rs on my number and today morning again it showed only 0.07.the same thing happened with my another reliance number on which 200rs were deducted all of a sudden and i've filed a compaint for that also.This is so disgusting.This fake company is a thief.Their chairman Ambani is just making money by snatching it from his customers.Reliance, i[censored] can't provide proper service then just shut this fraud company down. Please just return my 170rs or i'll file a case in Consumer Court. Manoj Garg Reliance Mobile number - [protected]

Sir, Recently network coverage is missing many times at Aryanad and surrounding area in Trivandrum District of Kerala state . We are facing many difficulties with this problem. So kindly do necessary steps to solve the problem at the earliest. Thanking you Yours sincerly M.N.Vimalkumar Mobile number . [protected]

My reliance number [protected] was terminated on 28-June-2014. When I called your customer care, they didn't find my number in there database and they could not give any reason for the sudden termination. Last recharge was made on 8-June-2014. So I want this problem to be solved as soon as possible.

i have a problem with my GSM card... i cant send messages.. i mean, i send them, but they are not getting delivered.. everything else is working fine... outgoing calls, incoming calls and messages all working good... but the only problem I'm facing is my messages are not getting delivered, not even the local ones... i even tried to figure it out why messages are not going by calling 198 but no one took the complaint. Reliance complaint desk never works.. no one listens.

Hi Team

they have done this process 6 months back. but still no response from reliance people. I need my refund amount.

I used the connection two days. I asked for continues service but they was not provided. and agreed to return the amount. thats not happened


Broadband Subscriber ID[protected].
billing a/c no :[protected]

Regards
vikram

Reliance Net connect No : [protected] Hi, I have been Reliance Data Netconnect customer since 3 years now, in the first week of May i got a SMS from Reliance that in Rs 999 they are offering 20 GB Data/Month, so i called in (Reliance) Customer Care to upgrade the plan from my next billing cycle ie from 27/05/14 i was informed that it would get changed i called in three to four times to confirm whether my plan has been changed since it wasnt reflecting Online on My Services, Suddenly from 1st June 14 my connection was lost and couldnt use the service at all, finally on 4th June i lodged complaint[protected] regarding the same i was informd that due to some technical issue service was not available and it shud get resolved in 48 hrs and since its their fault they would not charge me for the no of days the service had been affected, almost 15 days went no response and i had called every alternate day to check the status of complaint but to my surprise the complaint was closed without consulting me or resolving the above issue, finally i decided to put in a req for cancelllation on 17 th june, complaint no[protected], i was told that someone would call me first and than my service will be cancelled and the entire procedure of cancellation will take 15 days, On 22nd june my service was suspended and till date its not been cancelled and i have already got a bill of Rs 1114. I have given up now and dont want to speak with Reliance Cust Care Dept coz they all are useless and im very disappointed that even though i have been with this company for 3 years and above i had to go through this kind of pathetic service from Reliance .I would like to complain against Reliance that this company should get penalised for poor network as well as poor customer service, I would like to get my Service Disconnected with complete waiver of the latest bill that they have sent me as i was not able to use the service at all, If i dont get resolution i am willing to take this complaint to TRAI for sure, also from now onwards i would never ever advise anyone to buy or use Reliance Communications any kind of Service .Hope to get a positive response from this Forum . Regards ameet Pawar

Dear all, I have no connection from 7th June and I have been calling REliance customer care for almost a month now and still no resolution to this issue. No one from the customer care is escalating the issue and I have not received any call back from their technical team as promised by the CSR everytime I called. It takes an average 12-15 minutes to connect through the customer care of reliance broad band. Following complaints were raised. 7th June 2014: complaint no:[protected]. ( This was closed without confirming with me. The services are still not working and how can someone from technical team can close the complaint. ) I had to raise another complaint on 20th June, 2014 20th June: Complaint no[protected]. (Still no resolution to the connection) Request you to please look into this and help me get the connection or the refund of connection charges which was taken at the time of connection.

Hello Sir, I am using reliance[protected] from the day reliance starting GSM service . Today when i went for activation of 1 GB 3G data with code *777*156# i got a screen message TRY AGAIN, so i tried several times and after 12.40 pm i got the data 3 times and 468 balance was deducted . I called customer care and even chat with reliance live chat but both said we cant do anything regarding this problem . This was company's fault and why should customer bare the loss . Please solve it and refund me 312 rupees and take back 2 GB data as i just want 1GB data which cost 156 rupees . If not possible please increase the validity of my data pack (2 months). Waiting for the problem to get solved soon Regards Anoop Bansal

1) I have bought a reliance netconnect with 3 months advance payment on 18th of Dec 2013 in the post paid scheme. 2) about a month the internet stop working and i started complaining. 3) On 16th of Jan 2014, the customer care tells me that my account is transferred from Post paid to prepaid and the rest of the amount will be given back. 4) till today i have not got the amount back(INR 1400 is still illegally holding by Reliance). About 6 months of contact with reliance, what i have heard from reliance is that they cannot refund the amount. As a matter of fact -I have not requested you to change my connection from postpaid to prepaid. -I have not requested you to stop the service which i have paid already for three months in advance. So i feel it is natural justice to give back my money you illegally holding for more than 6 months(with interest). You can have any internal rules when it comes your firm, but that is not natural justice.. I paid to have the 3 months advance service, and you disconnected the service in one month and changed to prepaid without refunding my amount? what kind of justice is this? Reliance Outlet Complete Address => 100 Feet Bye Pass Road, Velacheri, Chennai - 600042 Name of the Executive (who gave commitment of refund) Ravi(phone number [protected]). Date of Visit or call 18th of Jan. Data card number [protected] { i raised one complaint in consumer complaints in jan: here is the link:http://www.consumercomplaints.in/reliance-communications-non-delivery-of-se...⇄

Hello Sir. I was using the connection GM mobile [protected] for more than a year. 5/May 2014 I had called to disconnect the connection I was been told that there 50rs basic postpaid plan. I accepted that after a month I am seeing the I am getting bill for old plan that is 527rs. I have been following up on a weekly basis from there in email. I use to get calls stating the issue will be resolved and still there is no one to look into it. reliance is cheating people with such cheap gimmics(incorrect details and not supporting the customers). I request your support to take it forward. e

Hello Sir. I was using the connection GM mobile [protected] for more than a year. 5/May 2014 I had called to disconnect the connection I was been told that there 50rs basic postpaid plan. I accepted that after a month I am seeing the I am getting bill for old plan that is 527rs. I have been following up on a weekly basis from there in email. I use to get calls stating the issue will be resolved and still there is no one to look into it. reliance is cheating people with such cheap gimmics. I request your support to take it forward