[Resolved] Reliance Communications — Non implementation of plan of Rs. 28 for CDMA mobile no. [protected] & excess deduction of Rs. 64.91 from main balance. | |
I am senior citizen aged 66 yrs old and facing problem of excess deduction of call or without call from my main balance.
1. I had paid Rs. 28 on 12/08/15 (12:04pm) & 6/9/15 (19:51pm) for availing benefit of 1.2 for 26 days but calls are deducted at abnormal rate & excess amount of Rs. 64.91 has been deducted from my balance, which is highly objectionable and same may kindly be given back as well as implement of plan Rs. 28 (for 26 days) of CDMA mobile no. [protected] from 12/08/15 to 6/09/15 and 7/09/15 to 2/10/15
2. Secondly it is observed that I have made local calls at 12:21pm on 07/09/15 and at that time balance for Rs. 183.23 at 12:22pm on 7/09/15 and afterwards no call was made by me. But it is surprised to see balance of Rs. 180.53 at 6:39pm on 7/09/15. It is not understood how Rs. 2.70 is reduced from my balance
You are requested to kindly look into this matter personally and do the needful early, failing which case will be taken up to consumer court at your cost, which may kindly be noted carefully.
Internet café charges – Rs. 50 may kindly be given in my balance at once.
If you are not able to solve my problem, then I will port.
Thanks,
Rajkumar Shahani, ([protected]) Was this information helpful? | |
Oct 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 12, 2015 Reliance Communications Customer Care's response Dear Sanjay, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 15, 2015 Reliance Communications Customer Care's response Dear Sanjay, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |
Add a Comment | |
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Post your Comment