[Resolved]  Reliance Communications — Non refund of vas service charges

Address:Panchkula, Haryana

My Mobile No. [protected]. Last month i have done Rs 310 recharge right from that day my balance is deducted in small and big denominations in the name of VAS services which i have never activated. Many times i have complaint and deactivate the services even i have received the message but still it is deducting . Please do it early
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Nov 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 09, 2015
Updated by vic856
Refer to my complaint no action taken yet . Please remit my balance as early as possible.
Verified Support
Sep 13, 2015
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Sep 23, 2015
Reliance Communications Customer Care's response
Dear Customer

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the amount of Rs. 191/- has been posted to your account and we have also deactivated the VAS pack on you number. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

VAS charges are still getting deducted from my balance. Pls take immediate action

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