[Resolved] Reliance Communications — Not able to access benefits of CDMA 949 Plan | |||
I purchased a new premium mob no [protected] on dated 31/07/2015 from reliance store in Faridabad. I asked reliance store person to do the recharge of 949, In which all local and std calls from reliance to reliance are free and 3000 minutes are given for others no. I am not able to callon other no from local area as well as roaming area also not able to call reliance no from local area. I have given lot of complains to relince store but they are not able to resolve my problem. Also I tried to contact reliance cutomer care at 198, *333 and 30333333 but I was not able to talk with them. Cusomer care is not woking and I think this is shut down but not working since I purchased my no. So kindly resolve this asap HARKESH Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 03, 2015 Reliance Communications Customer Care's response Dear Harkesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Aug 24, 2015 Reliance Communications Customer Care's response Dear Harkesh, As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you! Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I purchased a new premium mob no [protected] on dated 31/07/2015 from reliance store in Faridabad. I asked reliance store person to do the recharge of 949, In which all local and std calls from reliance to reliance are free and 3000 minutes are given for others no. I am not able to callon other no from local area as well as roaming area also not able to call reliance no from local area. I have given lot of complains to relince store but they are not able to resolve my problem. Also I tried to contact reliance cutomer care at 198, *333 and 30333333 but I was not able to talk with them. Cusomer care is not woking and I think this is shut down but not working since I purchased my no. So kindly resolve this asap HARKESH