Reliance Communications — not able to make outgoing calls

Address:Mumbai City, Maharashtra

My no is [protected] Its been 2 days that I am not able to make calls from my reliance gsm phone. Its strange to see that I am able to receive calls and send messages but outgoing calls tired of trying it with every possible solution that they suggested. The moment you call them they give you a service no. (I was given[protected]and say that they would come up with a solution in next 48 hrs and nothing can be done now. I agree that there are some technical difficulties but if you take 48hrs for the same I simply cant take it. Its affecting my business they dont understand it. An operator like Reliance may make you feel that you are living in the world of pager where you can calls and messages coming in but to make a call you may have to find a PCO
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Nov 15, 2013
Updated by Archana Solanki
Given an option of port out...after having heard that it feels that it is not consumer friendly. Its company friendly.

Do they understand that how much someone has to suffer to go to a operator give him the documents understand the process before finalising it.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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