Reliance Communications — not able to port out as unable to connect to database

Hi
I have been using your network services from 6 years. As your network services are down in nagpur maharashtra. I am forced to port out from your network. I am not able to port out from your network service. As i send a port out request to 1900. I receive a message from 1901 "unable to connect to database"
How can i port out?
Your customer service numbers are also down. Where can i reach you or connect to you. I wanna continue my same number for my future communications. Help me out with it
Email [protected]@gmail.com
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Hello,

My Number is [protected], I am trying to make a Mobile Number Portability request from my reliance number to get my Unique Porting Code; but every time I got "Insufficient Balance” message as a reply from 1901. I have proper balance to request for UPC but.plzz check and info yours outlets to port my mobile no to other company .

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