[Resolved]  Reliance Communications — Not activation of recharged pack

Address:New Delhi, Delhi, 110053

Today, in the morning, I called to your costumer care to enquire about the pack of rs198. He satisfied me with his replies and send me the SMS also, then I recharged my number ([protected]) with 198.
After that all is mess. No any data credit to my account. I can't call according to that scheme also.
(According to the customer care executive 198 plan pack have 1 GB data and unlimited calls on any network)
After that I tried to call customer care so many times but nobody receives the call I tried on 198, *333 and [protected], but the response is same on all these above numbers.
Then I went to reliance care center yamuna vihar C-4, but here again I didn't find any solution. They said that they can't do anything in this matter, for all matters of prepaid Sims we have to call on customer care.

Now, I request you to activate the pack of 198 to my number. Otherwise credit 198 rs to my balance.
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Mar 20, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2017
Reliance Communications Customer Care's response
Dear Paras,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Feb 15, 2017
Reliance Communications Customer Care's response
Dear Paras,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications
Complaint comments 

Comments

I bought new reliance no. and plan one month is easy working and 2nd month i reached my account but i am not doing std call...my no.[protected]
reliance is a bad company and bad costumer support please do not buy any products this is only use and throw products ...

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