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[Resolved]  Reliance Communications — Not. Allowing mobile portability

Postpaid mobile number [protected] was requested to port to Vodafone prepaid on 30.082016.Rs650 was paid against demand of Rs502 for August 2016.Still port not allowed sending message on 02.09.2016 to Vodafone that customer has outstanding dues without mentioning dues amount and providing details thereof or making demand with details.I feel harassment as Rcom people contacted on01.09.2016 and requested not to port .My account balance is Rs 148..01(credit)as per message received on 02.09.2016 .I do not want to keep this no with Rcom in postpaid mode as without use I have to pay monthly bill.Pl do the needful and send me the details of auction on yr part.Thanking u Ashok Kumar Jha
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May 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Reliance Communications Customer Care's response Dear Ashok,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Sep 04, 2016
Updated by Jha Ashok Response was not satisfactory as they accepted balance of Rs148 against my mobile number [protected] but didn't accept mistake on their part to mention dues on 02.09.2016 .At one time they informed to clear mobile portability within 7 days of application; again suggested to resubmit application which I protested saying loss of rent for postpaid scheme for mistake on their part is not acceptable . Their response was not clear to me.They have not done the needful till date.
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