[Resolved] Reliance Communications — Not fulfilling promise of, recharged pack customer care not resolving issue

govindgkp

from Noida, Uttar Pradesh

Address:

110096

Hi,

What the hell…services reliance is providing…that there customer care numbers never connect…. By luck if connect… customer care does not resolve the issue… they cut the phone call…after some time.

Customer care rakha kyon hai agar call connect hi nhi hota hai..

Bakwas service..

I have recharge my reliance gsm no..[protected] of pack 198,
The benefits are 1gb 3g data, unlimited reliance local calls, 1250 std/local on other network, roaming free.

The data, roaming is working fine but call is not connecting (Local/std).

I have called so many times to customer care... Initially call connected but customer care did not provide any solution they cut the call.

Now i am trying to connect customer care, it is not connecting from the same number...
Very worst customer care of reliance...

From,
Govind singh

Mob. [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 7, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2017

Reliance Communications Customer Care's response Dear Govind,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Jun 06, 2017

Reliance Communications Customer Care's response Dear Govind,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications