Reliance Communications — Not getting full benefit on recharge of 123 Rs
M
Mukesh Bhatiwal
On 9th Jan 16 I got a message from relaince communications that I will get 1 Gb 3g net pack for 28 days on my prepaid GSM number [protected] on recharge of 123 Rs . I made a recharge of 123 Rs on same day but I received only 500 MB 3G DATA. I made a call to relaince customer care but instead of helping me he asked me to call him after two hours, once again I made a call to customer care (Mr Neeraj) he also told me do the same and he just disconnected my call, there after I have sent an email to [protected]@relianceada.com on 10th Jan 16. Till date I haven't been benefited and didn't get any reply from relaince though I tried a lot..you r requested to do the needful at the earliest
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications