Reliance Communications — not getting internet service through broadband

Address:

Jaipur, Rajasthan

We are using the reliance broadband service for some time now, but the internet has stopped working for last 2 days.
This is a pathetic situation where are internet service has stopped without mentioning any prior reason.
We tried contacting customer care but all this in vain.
Kindly work out this issue and provide a proper response as to how this happened and what shall be done.
Subsciber id[protected]

Seema sharma,
Contact - [protected].