[Resolved] Reliance Communications — not getting UPC
M
Manav Vashist Sharma
Address:
Jabalpur, Madhya Pradesh
Sir,
I am holding a Mobile number: [protected] with name Vikas with your company.
I am unable to get the MNP and UPC code while I am trying to port out the number, Its been more than a month that I am chasing for the solution.
Need to know the exact reason of this failure. This is a clear case of customer dissatisfaction.
I have already done complaints/ calls/ office visits many times but problem was never taken care by your team and even not responded. In fact, I was charged every time I sent a MO message for the request. Also, Need my balance back in my account which was deducted due to misbehaviour/not functioning of your system/process.
Request you to please resolve the issue within 24 hours or I need to take help by marking this issue to TRAI.
Looking forward for immediate resolution.
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Oct 15, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
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