[Resolved]  Reliance Communications — not giving my recharge benefit

I am rumela mohanty frm jharkhand...
I spoke to customer care that my internet balnce is showing 0, when i had rechrged my numbr with rs.93... Which i hav seen in my mobile *129# in "only fr u benifit" the offfer was in rs.93 they will provide 1gb data per day for 28 days... The customer care represntative were saying dat no offer like that is present fr ur numbr... Thn i askd to check my number offer in 129 then they agreed after seeing it and also registerd my complaint., he said that he has processed my requst with service no:[protected] it will b resolved..
Bt till nw it hasnt resolved yet...
I am loosing my offer days without any internet benifit for my rechrge...
I want it to be resolved immediately as soon as possible...
Nd as i asked him for the balnce which is being deducted due to using net for ur company to refund he directly said that it was my fault that i didnt check my net blance before using...
Bt is it fare for a customer to regular check his net balnce each tym before he use it? Not at all...
1st day i got that facility of 1 gb per day... So i was sure dat i got my offer activated dats y i continued using it...
The blance deducted for my usage of net should be refunded to me... As it was ur company's fault...
I will b very grateful to u i[censored] consider my problm and reslove it as early as possible..