Reliance Communications Complaints & Reviews

Hello reliance team

My name is sunny rathod. One of your broadband customer.

I really satisfied from your services at all.

I'm trying from last 2.5 months on customer care number but no any response. No one cal pickup my call.

Broadband connection & landline not working from last 2.5 months and still i got the bills which is not good at all.

I have to discontinue with all of your services. Reliance broadband connection and landline number as well.

Here my details.

Reliance landline number : [protected]
A/c no.[protected]

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Broadband connect details
A/c no. :[protected]

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Address :
Mr. Sunny v. Rathod
216 - four plus complex, 2nd floor, sardar nagar main road
Rajkot - 360001

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Pls give response as soon as possible.
—
Regards,
Sunny rathod

Worthless customer service with having undisciplined executive who don't have manner to talk to a customer.. Executive ramachandra was very rude n didn't have manner to talk to customers. Don't have any records of customers call. Very pathetic service to a long term customer who has been a custom since reliance telecom was started.. Very disappointed and will also tweet for the same as since july i m facing a pathetic customer service without any resolution and this tym it is it. I said the executive that i called twice on bill date to remove the extra monthly rental internet of rs101, and he said i didn't call and he doesn't have any records of it instead he started arguing and shouting.. That guy was senseless and mannerless. If reliance will hire such kind of executive for customer support.. Then reliance customers will never call to customer support and instead will port out like i m moving to airtel as they have a great customer support. Very disappointed with reliance and now u are losing an old and loyal reliance customer today.

Sir mene recently 5/9/17 ko rs.93 ka recharge krvaya tha data ka jisme daily (1 gb) milni thi 28 days k liye pr mujhe sir ab 2 days se data nhi mil rha mere account mein! Mene pichle month bhi krvaya tha yhi recharge pr pichle month koi dikkt nhi aayi!
Sir plz ise solve kijie!
Mujhe boht jyada dikkt isse aa rhi hai or mai shuru se hi reliance use lrta hoon!
My no.[protected].
Thank you

Sir, recently ur coustomer executive call me and offered me the new number [protected] to buy in rs 1000 i agreed with him and say him that i want to purchase it then ur coustomer boy delevered a sim on my address and take my all documents and money from me and said that my number is activate in 2 hours but this number is not activated and i called ur executive back that the number is not activated yet. Then they take time of 2 days and said this number will be live in 2 days after that the number is still not activated then i call again then they said this number and activated another number [protected] without taking my permission and promised me to give me unlimited data for 4 months and now they dont give me unlimited data after useage of some gb s the net is not working. So pls help me and give that number that ur coustomer executive promised me.
[protected]

My mob. No. Is [protected], i have activated a net pack of 1 gb 3g data daily for 56 days on[protected]. But even after 12 o'clock at midnight daily company is charging from my main balance for gprs services.

I was having rs. 70.032 as main balance on 08.09.2017 and as on today rs. 33.092 is there. All balance is deducted for gprs services. Yesterday night rs. 34 deducted from my main balance.

Dear sir,
My relience no is [protected] and dated : 11/09/17 they reduce my 21 rs balance without any intimation and started any useless service and i tryied to contact with cutomer care but i think it is the worst kind of care they didnt talk me. I need my balance back and take an action against relience sir because not only me so many person are already cheated by relience.

As i have intimated to customer care already about the failure of service from april 17. Which was not resumed after many reminders or no one attended personally my complaint.
I stopped using the service and informed to terminate the connection.
While client is not providing service and i am not entertained against my problem then for what i have to pay the charges?
I asked many times to send me settlement bill against march 17. Till date didnt get any response.
Here with this mail i am again asking for the same and i am ready to pay the amount immediately.
This is for your information.
I am unable to attend any call as i am out of mumbai. I am in bhopal.
With reference to mail from your advocate i would like to state that in connection of this matter i had a talk with your customer care on their call.
Since march 17 i am not getting proper and fluent transmission or net work on my instrument and from april 17 i had sever trouble to get net connection. So my net connection was almost stopped and i informed it to customer care. But regret to say that i didnt get positive result. So i asked to disconnect my connection.
After that i said that i will not be responsible for any payment charged after march 17. I am still agree to pay the bill of march 17. But need a rectified and corrected bill which does not include any penalty or further charges. Because i am not at fault and did all what was possible to convey your company. This is negligence or irresponsible attitude of your call center that they didnt take any serious step to solve out the matter.
This is for your information. Kindly let me know the bill of march 2017 so that i can pay it immediately.

Thanking with regards

From

Er. Sanjay ganguly
[protected]

My wipod is not working for the past one month. I contacted 4 reliance mobile stores in hyderabad. They could not do. I got he bill for rs.295/ (From aug8-sept9). Really fedup in contacting customer care personnel. Finally it says"due to unavaoidable circumstances, could not complete"etc and some nonsense. So i want to terminate the service from nowplease let me know what to do". Very hope less customer service-. I do not want any more to be spent. Please terminate immediately. No proper reply from customer care. When see the complaints about 4g, abundant complaints. Repeated billings etc

You have no customer service representative doing their job they are good for nothing and dnt knw how to behave with the customer they just hang up on the customer ans ur helpline is a trash because calls dnt get connected and if they do ur executive drops the call

Is that the way u behave with your customers

You dnt have any good plan for the old customers like us

U only make plan for 4g users
We pay 20p for 1 sec u charge me 1:20 p for a minute this is insane i knw companies that charged you a rupeee or 60p for per min your charges are bad u must sel[censored]pgrade our plans at least to per sec 1p like

Name: aisha kazi
No:[protected]
Email :[protected]@gmail.com

Hi my over due bill was 371.72 rs. Which i paid today itself but my no. Is still barred nd the worst part of reliance is we can not reach to customer care i tried all the no. But call disconnected by itself after announcement that we are sending ur call to customer care. Plz look into it my no. Is [protected] which is barred.

Regards,
Sneha
[protected] (Reliance barred no.)
[protected] alternate no.

Im recharge is reliance gsm 87 rupees in this [protected] number. Full offer is not available in my number...
I tried your customer care number. I. E 198, *333 and others but no one picked the phone.
I need some information regarding my number and sim but no one in reliance communication group is to listen.
What i do? I waste approx 2 hours on customer care but no one picked the phone..

Parshuram p kamble & associates
B. A llb
Bldg b 18 office no a1, kubera park society beside fakhri hill society opp. Slaughter house near lulla nagar chowk kondhwa pune 411040

Pre-litigation no: lk/aug17/rjz 169110

Date:[protected]

Dear customer,

Nitesh kumar meena

After repeated follow-up you have not yet paid rs. 803/- vide caf no [protected] pay today itself or else we have no option but to file sec 37 case at jaipur court on 18th september and you will receive the notice by registered post at your address and also will update in cibil.

Thanks regard

Nisha shinde

Contact no: [protected]
E-mail id rcom. [protected]@relianceada.com

Online payment through rcom portal follow the below mentioned link
https://myservices.relianceada.com/ImplLoadInstantEBillAction.do
Account no..[protected]
Enter your email id (Mandatory). [protected]@yahoo.co.in
Enter bill amount. 803/-
Proceed …..

Cheque / dd to be issued in favour of “rwsl a/c ris “[protected]”
(Chq should be payable at par/ payable at all branches)
Reliance communications, bldg no b-18, office no-a-1,
Ground floor, kubera park, kondhwa, pune – 411040

For payment through neft
Account name reliance webstore limited
Account no. [protected] (Current account)
Bank name standard chartered bank
Ifsc code: scbl0036084
After making the payment, please provide bank name, utr code / transaction ref no. With snap shot of the payment.

...

Dear sir i have received this mail, i have already made full settlement amount of rs1000 in 2013
Now after 4 year you are sending me this type of mail which is not acceptable, i have made paymnt when your person call me in 2013 and luckily i have found that recipt also, i have send reply of the mail and also cc your customer care, there i have enclosed my recipt also.

Kindly support

Hello sir/mam,

I have been a loyal customer for reliance telecom but i have not received my e-bills or mailed bills since 6 months. Kindly arrange & deliver my bill via either medium.

My number was ported from tata to reliance but bill is causing an issue.

My contact# [protected]
E-mail - [protected]@gmail.com
Alternative# [protected]

Thank
Jasbir

I have already put in the porting request twice but it was rejected on behalf of the overdue amount. I have already paid more than the bill amount, still the porting request is not completed. The cc informed that the extra payment will be adjusted when new bill will be generated and then again the porting request will be rejected on the basis o[censored]nfilled amount. What is the way to get out of reliance communication

Here is my reliance postpaid internet no :[protected]
First, i thought some temporary issue and was not home for few days but when i was calling customer care from last 3-4 days, but there is no response. Couldn't talk to representatives only. Customer care[protected] replied back to me that, representatives are not available this time. But it is saying all the time.
At least, people should talk to customers. Every month to pay bill, people will call, but they are not helping if customer has any issue.

Seriously, i was frustrated by calling customer care. If i didnt get reply, i dont have any other plans except cancelling the connection.

I am writing you the mail as the last resource of resolution. I am almost 10 year old customer with rcom.
Without my intimation my plan has been changed and put me on advance rental were i got the bill of 2300/- moreover when i visited to rcom store i have been informed that my international roaming is also activated and for which i have been charged 200/- rupees every month, where as i have never activated this facility of roaming and for last 10 years i have never traveled out of india.
I am regularly speaking to the customer care & appellate authority but the executives out their are absolutely unprofessional and unable to solve the query.
Without fault of mine my outgoing has been barred and i need to face real big problem.
Its an cheating which has been done with me request you to resolve the query and get me the justice.

I had sent you an email complaining of non adjustment of bill payments made in respect of my mobile number [protected] from july 2017 onwards. I am a longstanding customer of your organisation and bills are regularly paid by auto debit through citibank every month. Despite their making payments every month your bills indicate dues from jul 2017 onwards. There has so far not been any response from your end till date.
I am a senior citizens and cannot run from pillar to post for rectification of my bill. Kindly take immediate steps to address my grievance and also email me the progress in this regard.
Thanking you
Kariappa

Hi,

I recharged my reliance no, [protected] on 5th of sep 2017 with 130 talk time, post recharge i did not use balance for any call and any other services, my balance is getting detect automatically, even while receiving incoming call also balance got deducted. Tried to connect reliance care and complain no. As well but no response. Please help to get my balance back.

Regards

Sir,
I received a call from miss poonam phone:[protected] stating that reliance are offering unlimited calls, mobile data for 8 months durations with rs.500 deposit. I accepted the offer and asked to send their representative.
Mr. Sravan phone: [protected] contacted me and gave a sim card and collected rs. 500 from me on september 1st 2017 friday. He told me to contact miss poonam phone [protected]. We are given sim cards, but no sim number and he said that it will be auto generated.
My sim has not been activated till today. And all the above two mobile numbers are switched off ever since.
Have i been cheated by the above two in your reputed name of reliance communications. What should i do now? I have given all documents xerox. Seriously disappointed.
Yours faithfuly
[protected]@gmail.com
Mobile no: [protected]

I tried your customer care number. I. E 198, *333 and others but no one picked the phone.
I need some information regarding my number and sim but no one in reliance communication group is to listen.
What i do? I waste approx 2 hours on customer care but no one picked the phone.
I am fed up with your services. No network? No service stores?
Where i buy new sim with same number.
Please contact me and resolve my issues.