Reliance Communications — Not Resolving of Query after lapse of time

jhp123

from Mumbai, Maharashtra

Address:

400076

My complain no.[protected] was placed on 04.08.2016 at 7.00 am in morning. However, the query has not been resolved inspite of several reminders and currently, i am not even able to customer care services. Also, the gallery personnel are not replying to my queries.
My query is that i have my internet pack of 2G, 6GB data pack activate however, i have not been able to use internet when i still had 1.25GB left of data.Now my pack has expired, I have neither received any data refund nor my complaint of non usage of Internet has been resolved.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications