[Resolved] Reliance Communications — Not satisfy with customer care people and services

Devgwr

from Bhopal, Madhya Pradesh

Address:

Raipur, Chhattisgarh

Herein Debendra Panda, My mobile num #[protected](postpaid). Last April-2015 I had activated roaming thru 198 Customer care. They told me after 15days it will be deactivated automatically. But till the date not deactivated. Last month on June I raised complaint for deactivation thru mail and voice call to *222 customer care. But the customer care people not logging complaints. When I did not paid bill then only they logged complaint on july-2015. Again they proceed same roaming charges on this month. I called *222 customer care one fellow Manish attend my called and kept on hold for 30mins and at last he told "sorry I can not log any complaint from our end." It's really disgusting and poor services for customers.

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Oct 30, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2015

Reliance Communications Customer Care's response Dear Debendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 19, 2015

Reliance Communications Customer Care's response Dear Debendra,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Cheers,
Reliance Communications