Reliance Communications — not sending porting no

Address:

Kurukshetra, Haryana, 136118

Hi.. I want to port my existing reliance no [protected] to different operator because of poor service of reliance, but i have not received the porting code, tried many times now. Not able to contact any customer care to know any reason for this. I am using the right method to port the no but despite that i haven't got the porting no yet. Please help me out on this. I no longer want to use this operator anymore. It's really annoying. If i didnt get any update soon i will throw away this sim and won't pay any bill.