[Resolved] Reliance Communications — Not using the mobile no - Legal notice message received - Reg.

chezhiyan m

from Bengaluru, Karnataka

Address:

625540

Sir,
The Reliance GSM mobile number [protected] was not purchased from your firm and i am not using this mobile number. But the reliance communication was sent a message to me that the legal notice generated against my non payment of GSM mobile number [protected] for Rs.836/- will be delivered shortly make payment to avoid legal action.

In this regard it is informed that I am now using two 4G sims (Postpaid [protected] & prepaid [protected]) which were now converted from CDMA only and I am not using the GSM mobile number [protected]. Hence it is requested to verify your original records for the above said matter and considered my request please.

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

May 12, 2017

Updated by chezhiyan m it is informed that I am now using two reliance sims (Postpaid [protected] & prepaid [protected]) which were now converted from CDMA to 4G only. I am not purchased and used the GSM mobile number [protected]. But you are wrongly sent a message to my mobile number [protected] that the legal notice generated against my non payment of GSM mobile number [protected] for Rs.836/- will be delivered shortly make payment to avoid legal action. why this message sent to my mobile and who is the blackship using my name and address for purchasing the mobile number[protected] from your firm? If I am purchased the same then please sent the original records and forms which were submitted at the time of purchase of the sim, to my email for taking legal action against your firm in this matter.

Verified Support

May 12, 2017

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Related Reliance Communications reviews

View all 22889 Reliance Communications Reviews

Comments

chezhiyan m

from Bengaluru, Karnataka

The GSM mobile number [protected] was now used by another person for the past 3 years. I was contact that persons GSM mobile number [protected] and requested him to contact the reliance customer care for this legal action matter and forwarded the SMS which was already sent by you to my mobile number [protected] on 15.05.2017. In this regard this matter was communicated to your customer service team[protected] on 16.05.2017 . But your customer care person informed that the GSM mobile number [protected] was terminated. As per the termination of GSM mobile number [protected], how to I contact the person through that number?
hence it is requested that the document copies which were submitted by the person at the time of receiving the sim / GSM mobile number [protected] may please be send to my email address for taking legal action. If any matter in this regard, please arrange a spokesperson in Tamil language.