[Resolved]  Reliance Communications — Number barred for wrong reason which is absolute irrelevant

Address:560090

Am Shanmugham,
who is one of the Rliance CDMA poor customer who is getting fooled by your customer service stating all kind of reasons to barr my number.

I have been tring to get in touch with customer service more than 24 Hrs, Finally one of the Reliance Service Representative Mr. Vijay who was one call with me today have given me a reason that I have called 75 different numbers on STD, and been used for commercial purpose.

For your Kind information, I have not made even a single STD calls from my number [protected], and I do not have any thing to do commercially as am an Airline Employee.

I need a proper justification for blocking my number or I shall raise the complaint against your network and face the consequences and need proper service as promised your retailer and customer service on a plan of local unlimited and I have been paying all my bills regularly…

Expecting proper response ASAP…

Regards,
Was this information helpful?
No (0)
Yes (0)
Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2015
Reliance Communications Customer Care's response
Dear Shanmugham,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Nov 21, 2015
Reliance Communications Customer Care's response
Dear Shanmugham,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information