[Resolved] Reliance Communications — number not terminated despite of full and final. threats for legal case. | |
I was using a reliance number for few years. I placed my request to have the number terminated first in jul'16. That was not taken care of by reliance communication. Later i received a call from reliance communication for payment reminder. I took that opportunity to make sure that my number gets terminated and asked them to give me in writing that if i clear my dues, they will terminate the number. Mr. Nitin soni from reliance collection department sent me the mail.in his mail, he clearly mentioned that this is full and final settlement an number will be terminated post payment. Taking cognizance Of the same, i made the payment and shared the payment acknowledgement receipt with them, asking to terminate the number now. (Attached are the mail copies of both). However, i kept receiving the payment reminder with increased amount every month. Which clearly indicates that the number was not terminated by reliance communication. Because of which, i kept sending reminders to mr. Nitin soni to resolve the issue. Now, i am being contacted by legal team of reliance communications and being threatened to be dragged to court under sections of ipc, for non-payment of bills. Was this information helpful? | |
Sep 25, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 Reliance Communications Customer Care's response Dear Arpita, We request you to e-mail us your contact details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern. Regards, Reliance Communications | |
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