[Resolved]  Reliance Communications — Offered plan not continuing and whatever new plan announcement which applied to existing customers

Address:

608502

I have reliance prepaid sim plan unlimited call to all India by Rs 151 renewing every 4 weeks

which has been several times altered minutes call drops and disconnect calls to other networks

regarding this i have raised several complaints to their customer care and applet authorities but no clear action has been taken till date

i am in a plan since 1st day of sim bought using the service and renewing two days prior to actual due date

the plan was announced as long as renewing prior to renewal date it will available for life time

previously i was holding one inida plan 40 paise minute including roaming which was removed all facilities

I got Data offer 1 GB data for RC29 which was work only 4 days hardly 100 mb consumed regarding this issue I called customer care, the executive not able to see my account she need senior officers help

I request All offer to be published by TV or news paper and TRAI closely monitor the sector activity