[Resolved] Reliance Communications — Online Recharge Misleading

visanth

Address:

Kottayam, Kerala

I have recharged my mobile as per the following 32 rs voucher available on-line. As per the online voucher, it will have 30 days validity. After the recharge, I got a message like my recharge was successful and the validity will be 15 days. How the validity get reduced after the recharge and this is totally misleading. I have a call with Customer care guy Aniyan and he says like this is my mistake and got reduced the validity some time back.But still in online says like this 32 rs voucher will have 30 days vailidity. This was totally misleading and I need 30 days validity on my 32 rs voucher or cash back. Kindly do the needful ASAP. My receipt id is AMIR72258543.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 28, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2015

Reliance Communications Customer Care's response Dear Visanth,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications