[Resolved] Reliance Communications — Ordered item not dispatched even after 12 Days

uday4all

from Chandur, Telangana

Address:	507124
Website:	shop.rcom.co.in

Hi,
This is uday.
I'm from khammam dist, telangana state.
I was forced to upgrade for 4g from cdma (Datacard).
Placed the 4g wi-pod device order online from shop. Rcom.Co.In on june 3 2016. I have already paid amount through credit card payment (Hdfc gateway). Still item not yet dispatched. Status shows "payment accepted, awaiting bank wire payment". There is no response from customer care and old datacard was also not working. Customer care not answering the calls. I can do nothing except to file a police compaint soon for taking money and not delivering the product.

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Jun 29, 2016

Complaint marked as Resolved

Finally received the dongle without any online update about delivery Status.happy but sim not activated

Reliance Communications customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Uday,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications