[Resolved]  Reliance Communications — Outgoing block

Address:Faridabad, Haryana
Website:www.rcom.co.in

Outgoing block Hi, My number is [protected], i had recharged with 152 unlimited call pack But I tried calling my relative and continuously I was getting same message as this route is busy. I called same number with different number it was getting connected. I tried call Customer care but no response for their side. I must have tried almost 50 times from different reliance number.
I went to live chat they themselves were not aware about problem, once I told complete story they advised me it technical error and will be resolved soon. Five days are past no solution.
please reslove the problem
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May 16, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
Reliance Communications Customer Care's response
Dear Dipak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Feb 18, 2017
Updated by Dipak Vats
dear sir

first thank u for reply my complaint .sir please resolve my problem as soon as possiable
my alternate no.[protected].
please solve my problem
Verified Support
Feb 20, 2017
Reliance Communications Customer Care's response
Dear Dipak,

As checked & confirmed currently there is no network issue, due to which you are unable to make calls, it may be due to some intermittent issue for some selected numbers. We would request you to try making calls after some time & check if it goes through. We value your patronage and we endeavor to provide the best in class service at all times. Thank you!

Regards,
Reliance Communications
Feb 27, 2017
Updated by Dipak Vats
Dear Sir

my problem not solve completly, now my STD no. not conect after 2 PM . Same problem come. When I call my
relative than I was getting same message as this route is busy.
please solve my problem .

thanks
Complaint comments 

Comments

Rajender Joshi on Feb. 12. 2017
Submit a Complaint
Wrong number : [protected]
Transaction ID :[protected]
Amt : ₹152/-
Correct number : [protected]
Dear Sir/Madam
This is Rajnarayan Dubey, prepaid user of RCOM number [protected] last 7 years. Sir, i am facing too much problems in calling. it says when i called, this root is busy please call again later always and call did not completed. Please resolve it as soon as possible.
Thanking you.

Warms Regards
Rajnarayan Dubey
Mob.-[protected]

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