[Resolved] Reliance Communications — Outgoing calls deactivated on mobile no. [protected] - urgent action required

Shailendra Singh thakur1

from Dharwad, Karnataka

Address:	Indore, Madhya Pradesh, 452001
Website:	[email protected]

Dear team,

I am using the reliance communication since 2002, my outgoing calls is deactivated reason due to non payment. For ur kind information i have already done the payment on dated 20th may 2017 of my last bill which i have received.. Without my confirmation advance bill payment service is activated on my no. For which i had called to your zonal office indore ([protected]) but not body has given the proper response

Only given the complaint no.[protected], i need the immediate action which need to be taken for my request unless i will put up the case in consumer forum.

Positive & quick response is required..

User name : shailendra singh thakur

Mobile n0. : [protected]

Br//
Shailendra singh
[protected]

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Jul 4, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

Reliance Communications Customer Care's response Dear Shailendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

May 29, 2017

Reliance Communications Customer Care's response Dear Shailendra,

As per our discussion, we have resolved your concern and the necessary benefits has been posted to your account and the same will reflect in your subsequent bill. Thank you!

Regards,
Reliance Communications

May 29, 2017

Updated by Shailendra Singh thakur1 Dear Team,

My alternate no [protected]

BR//
Shailendra Singh
[protected]

Jun 02, 2017

Updated by Shailendra Singh thakur1 Dear Team,

First of all u activate my Outgoing services rather then Implementing any New Services on my No. .. Secondly I m repeating again that I have not given any request for advance bill payment Services to on my No. so With Immediate effect please discontinue this Services .

I am using ur Mobile services sice year 2002 and ur organization is treating me as a New customer so please do make me fool and arrange to resolve my request

If the same is not resolved in next 2-3 days I will take up the case for Legal action .

BR//
Shailendra Singh
[protected]