[Resolved] Reliance Communications — Outgoing calls, sms facility, internet facility barred with out information | |||
My Mobile [protected] was from TATADOCOMO which was purchased 7years back was in proper use without any problem. But recently one of the reliance communication agent had informed me about the new scheems in reliance post paid connections and made me to PORT my mobile No. [protected] to reliance from tatadocomo on 26th oct 2015. But after porting the number my number was activated to reliance connection on 6th of November 2015 but Out going calls, SMS facility and internet facility has been banned from reliance, went the same complaint was informed to the people in call center it was informed that, the reason for this probleme was that my address verification was negatively verified where in nobody had arrived at my address for verification. after this I had received a message saying that for any details on the connections pls contact on [protected] but the person who rececive this phone is always busy or not receiving the calls or else will switch off the phone Pls sort out my problem at the earliest, as I am facing a lot of problems after porting my number to Reliance. " I strongly feel that this kind of problems and irresponsibility will get a bad image on the reliance communication ." Was this information helpful? | |||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Nov 09, 2015 Reliance Communications Customer Care's response Dear Nagamani, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Nov 11, 2015 Reliance Communications Customer Care's response Dear Nagamani, We hope that our customer service executive has addressed all your concerns during the interaction. Hence, request you to visit any of our nearest Reliance Mobile Store for further assistance. We have a store locator service that will guide you to the nearest store. Click here for more info : http://bit.ly/1GXF1G2 Regards, Reliance Communications | |||
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