[Resolved] Reliance Communications — outgoing & incoming blocked without intimation on mobile no- [protected] and falsely generated exaggerated bill | |||
Dear Sir/ Madam, My mobile no is [protected] My humble request to resolve this matter as I am suffering from very probelmatic phase due to greedy step of Relaince communication. I have got postpaid plan of Rs 650/-per month in which all calls, internet data, roaming all are unlimited . I got proper last 2 months bill . But they blocked my incoming and outgoing without intimation from last 4 days.When I asked in customer care for explanation, then I was informed that My postpaid bill amount pending for this month is Rs 8400/- which is quite high and totally impossible .When I asked about blockage of my service then customer care executive and supervisors did not tell me the solution but they didnot hear and understand my problem.As I have been facing financial losses and other losses as well.So please help me to resolve this issue . Dr Mohammad kamil Alternate mobile no- [protected] Address:- N-69 Abul fazal enclave jamia nagar okhla new delhi Was this information helpful? | |||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 04, 2015 Reliance Communications Customer Care's response Dear Dr. Mohammad, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Dec 05, 2015 Reliance Communications Customer Care's response Dear Dr. Mohammad, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications Verified Support Dec 07, 2015 Reliance Communications Customer Care's response Dear Dr. Mohammad, We apologise for the inconvenience caused. We have noted your above concern and will get back to you soon, with a best resolution. Regards Reliance Communications | |||
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Comments
My number still out of service and my concern not resolve till date. kindly resolve as soon as posibile.
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