[Resolved] Reliance Communications — Outgoing services banned for no.[protected]

xshaan

from Mumbai, Maharashtra

Jun 15, 2017

Address: Mumbai City, Maharashtra, 400050

My outgoing services (Calls, sms, internet) has been barred for my reliance postpaid no.[protected]. Although have made multiple complaints to the customer care, my issues hasn't been addressed to.

There has been no explanation from the customer care as to the reason for the services being barred as there is no outstanding payment due on my number.

Arshaan

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Jul 20, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Reliance Communications Customer Care's response Dear Arshaan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 17, 2017

Reliance Communications Customer Care's response Dear Arshaan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications