[Resolved]  Reliance Communications — Outlet /customer care and billing system (Don't go for rcom)

Address:

560076

I have taken the connection on 31may (Plan 299) after jun 7th i got the bill of 421 rs, have tried to reach rcom customer care, around 15 times i tried to speak in english, they don't speak any other language and they will not try to understand the issue.
Rcom already took 300 rs as security deposit apart from that is this bill.
Finally i have reached the customer support and they told me that "this is advanced one month bill of yours"
My question is that with out my acceptance or informing me how can rcom charge or add one month advance bill on my existing bill??
I did not accepted or signed any letter for this and to clear this case i contacted the reliance outlet who gave the sim card to me, his attitude was horrible he told me that if you cant pay throw the sim away and get away from here" (Shiva gangothri circle, btm 2nd stage)
One rcom supporting supervisor pasha he was so arrogant, one sim can change my this much imbalance in my life never expected
Please check your billing system before dispatch to customers
Bill details added
Also i have sent this query to,
Rcomappellateauthority. [protected]@relianceada.com
I didnt received any response yet

Dear ratheesh c,
We are pleased to present your latest reliance ebill.
Reliance number *

This month's charges (Rs.) 421.50
Total due amount (Rs.) 422.00
Bill period 31-may-2017 to 06-jun-2017
Payment due date 22-jun-17